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Have a question, need help with an order, or just want to say hello? We're here to help! At Shamo's Cases, we pride ourselves on responsive customer service and clear communication.
Email Support
We typically respond within 24 hours during business days. For urgent order issues, include your order number.
Business Hours
Monday - Friday:
9:00 AM - 6:00 PM PST
Saturday - Sunday:
Closed
Emails received outside business hours will be answered the next business day.
How Can We Help?
π¦ Order Support
- Order status & tracking
- Shipping questions
- Order modifications
- Payment issues
π± Product Questions
- Compatibility info
- MagSafe functionality
- Materials & care
- Design details
π€ Business Inquiries
- Wholesale opportunities
- Partnership proposals
- Influencer collaborations
- Media requests
π¬ General Support
- Account questions
- Website feedback
- Suggestions
- Other inquiries
Quick Resources
π Help Center
We're Here to Help
Whether you're a first-time customer or a longtime fan of Shamo's Cases, we're committed to providing excellent service.
Email us: support@shamoscases.com
Questions? Comments? Let your customers get in touch with you by filling out the email form below.
Reassure them that someone will get back to them within a certain timeframe.
Get in touch
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