Have a question, need help with an order, or just want to say hello? We're here to help! At Shamo's Cases, we pride ourselves on responsive customer service and clear communication.

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Email Support

support@shamoscases.com

We typically respond within 24 hours during business days. For urgent order issues, include your order number.

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Business Hours

Monday - Friday:
9:00 AM - 6:00 PM PST

Saturday - Sunday:
Closed

Emails received outside business hours will be answered the next business day.

How Can We Help?

📦 Order Support

  • Order status & tracking
  • Shipping questions
  • Order modifications
  • Payment issues

🔄 Returns & Exchanges

  • Start a return
  • Exchange requests
  • Refund status

Visit Return Center →

📱 Product Questions

  • Compatibility info
  • MagSafe functionality
  • Materials & care
  • Design details

🛡️ Warranty Claims

  • Defective products
  • Damaged items
  • Quality issues

View Warranty Policy →

🤝 Business Inquiries

  • Wholesale opportunities
  • Partnership proposals
  • Influencer collaborations
  • Media requests

💬 General Support

  • Account questions
  • Website feedback
  • Suggestions
  • Other inquiries

Quick Resources

🌐 Follow Us

We're Here to Help

Whether you're a first-time customer or a longtime fan of Shamo's Cases, we're committed to providing excellent service.

Email us: support@shamoscases.com

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Contáctenos

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Información de contacto

Horario de apertura

Lunes a domingo, de 8:30 a. m. a 10:30 p. m. (hora del Pacífico)

Calidad y Ahorro

Control de calidad integral y precios asequibles.

Envío rápido

Entrega puerta a puerta rápida y cómoda.

Seguridad de pago

Más de 10 métodos de pago seguros diferentes.

¿Tienes preguntas?

Servicio al cliente 24 horas al día, 7 días a la semana: ¡estamos aquí y felices de ayudar!